Support

Welcome to the FOMNI SAS Support page.

Here, we provide comprehensive technical support, downloadable resources, and access to our online customer service to ensure you have a seamless experience with our smart mobility and IoT platform.

Support

Welcome to theFOMNI SAS Support page. Here, we provide comprehensive technical support, downloadable resources, and access to our online customer service to ensure you have a seamless experience with our smart mobility and IoT platform.

Technical Support

Our technical support team is always ready to assist you with any technical issues you may encounter. Below are some common questions and their answers. If you need further assistance, please reach out to us using the contact information provided.

Download Center

In our Download Center, you can find all relevant user manuals, software updates, and technical documentation to help you make the most of our smart mobility and IoT products and services.

User Manuals

Smart Mobility Device A User Manual 1

To provide you with detailed product instructions of Dongguan Autumn time instructions, you can view online or download to local view

Download

Smart Mobility Device A User Manual 2

To provide you with detailed product instructions of Dongguan Autumn time instructions, you can view online or download to local view

Download

Software Updates

Device A Firmware Update

To provide you with detailed product instructions of Dongguan Autumn time instructions, you can view online or download to local view

Download

Device B Firmware Update

To provide you with detailed product instructions of Dongguan Autumn time instructions, you can view online or download to local view

Download

Technical Documentation

API Documentation

To provide you with detailed product instructions of Dongguan Autumn time instructions, you can view online or download to local view

Download

Developer Guide

To provide you with detailed product instructions of Dongguan Autumn time instructions, you can view online or download to local view

Download

Frequently Asked Questions(FAQ)

  • Q.Howdo linstall and set up mysmart mobility device?

    A.Please refer to our Installation and SetupGuide for detailed steps.

  • Q.What should I do if my device cannot connect to the network?

    A.Check signal strength, restart the vehicle, verify network settings, reset the router, update firmware, and contact support if the issue persists

  • Q.How do l update the firmware on my device?

    A.Connect your vehicle or device to Wi-Fi, go to settings, select "Firmware Update," download and install the latest version, then restart the system.

  • Q.Hotel upcoming in jlt its by marriott in Dubai UAE ,m looking after project purchase, m looking for bike charging docking system for our guests

    A.Yes,we supplies whole IoT solution including bikes e-bikes and wireless charging dock for charging and safety.Please let's check more based on your detailed request.

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