By effectively managing arter-sales service, companies can better hidintain custormer relationships and continuously improve the quality of their products andservices.
All FOMNI 4S service stores are equipped with the FOMNI Cycling Intelli-gent
After-sales service Platform (MSP)uniformly.
Troubleshooting and Solutions Information Database Automated Customer Service Response Service Human Agent Response Service Satisfaction Survey Issue Tracking
Brand Classification and SkU Classification Information Database Parts Order Classification and Order Cycle Managementsystem eln-Transit Order Status and Stockout Risk Alerts Order Pricing ManagementSystem
Brand Classification and Sku Classification Information Database SKU Inventory Status nventory Data Analysis by Brand and Category
Workshop Management System Work Order System Troubleshooting Operating Procedures After-Sales Service Customer Information Registration System
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